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Privacy Policy

Effective Date: 1 June 2025

 

The South Asian Foundation of Australia (SAFA) is committed to protecting your privacy and handling your personal information in a safe, respectful, and transparent manner.

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This policy explains how we collect, use, store, and protect your personal information when you visit our website, participate in our programs, attend our events, or engage with us in any way.

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1. What Information We Collect

We may collect the following types of personal information:

  • Contact details (e.g. name, email address, phone number)

  • Demographic information (e.g. age range, gender, cultural background)

  • Event and program registration data

  • Communication preferences and feedback

  • Usage data (e.g. website visits, cookies, IP address)

We only collect information that is necessary for our work and will always do so lawfully and ethically.

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2. How We Collect Information

We may collect your information when you:

  • Sign up for a program, event, or newsletter

  • Fill out a contact or feedback form

  • Make a donation or register as a volunteer

  • Engage with our website or social media platforms

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3. How We Use Your Information

Your personal information may be used to:

  • Communicate with you about programs, events, and initiatives

  • Deliver services and resources you’ve requested

  • Improve our programs and user experience

  • Collect feedback and share stories of impact (with consent)

  • Comply with legal obligations

We will never sell or rent your personal information to third parties.

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4. Sharing Your Information

We may share your information with trusted service providers (e.g. email platforms, event hosts) who help us operate effectively, but only where necessary and under strict confidentiality agreements. In some cases, we may be required by law to disclose your information (e.g. for legal compliance or safeguarding concerns).

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5. Storage and Security

We take reasonable steps to ensure your personal information is protected from loss, misuse, unauthorised access, and disclosure. This includes secure databases, password protection, and access controls.

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6. Accessing or Updating Your Information

You have the right to:

  • Request access to your personal information

  • Ask for corrections to be made if information is inaccurate

  • Withdraw consent or opt out of communications at any time

To do so, please contact us directly at the details below.

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7. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand user behaviour and improve the experience. You can control cookie preferences in your browser settings.

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8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated clearly.

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10. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact:

South Asian Foundation of Australia (SAFA) office@southasianfoundationaustralia.org

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